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Managing Very Difficult Workplace Behaviour Course – Brisbane – 30 June

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An AHEIA Training professional development workshop facilitated by Greg Cook, Principal Consultant for the Centre for Leadership and Management.

This workshop provides framework for understanding, defining and managing difficult behaviour; including a range of approaches and techniques for dealing with specific behaviours in the workplace.

Attendance at this workshop is a prerequisite for attending the Managing Very Difficult Workplace Behaviour Masterclass.

Website: http://www.aheia.edu.au/training/10697933

Objectives

The workshop will assist you to:

Review the impact of very difficult behaviour
Identify the common characteristics of very difficult workplace behaviour
Describe and prepare strategies for managing different types of behaviour
Discuss the common internal and personal challenges that difficult behaviour creates for a manager, management teams, other staff and the organisation as a whole.

Who should attend?

Recommended for all university staff, especially those dealing with difficult behaviour and managing workplace conflict.
The workshop is very beneficial for those responsible for managing others and/or those working in human resources.

For further information contact Annemarie Comerford, Training Administrator
direct: (03) 8611 0504 email: training@aheia.edu.au



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